Terms and conditions tickets

We would like to draw our travelers' attention to the terms and conditions of our tickets as well as the national general terms and conditions for city and regional transport. You can view the conditions below:

General terms and conditions for urban and regional transport

General terms and conditions for urban and regional transport (Eng)

 

Product conditions of subscriptions available through our webshop

OV-chip card
General product conditions allGo
Product terms and conditions for Randstad North Zone Monthly and Annual Subscription

OV-pay
Product terms and conditions AllGo 30% Korting
Product terms and conditions AllGo Vrij Stad
Product terms and conditions AllGo Vrij Stad & Streek
Product terms and conditions AllGo Vrij Dal Senior
Product terms and conditions AllGo Voordeel Jeugd
Product terms and conditions Randstad Noord Vrij